ReachOut Wireless

ReachOut Wireless is a regional provider of free LifeLine program cell phones for residents of certain states who meet Federal guidelines. The cell phones are currently available through ReachOut in 25 states. ReachOut is a subsidiary of Nexus Communications. Several other wireless companies also participate in the program. We recommend investigating every program available in your state to determine which program best meets your needs.

The LifeLine program is funded by the Universal Service Fund (USF) collected from the telecommunication companies in the form of the Universal Service Charge. It is not taxpayer-funded service. LifeLine companies like ReachOut Wireless receive payment for their free services from the revenues generated by the USF. The LifeLine Assistance Program exists to ensure telecommunication services are available to low-income and at-risk households.

The program ensures these subscribers can access employment and educational opportunities equally with all other Americans. Ultimately, an educated and employed workforce will continue to grow the US economy, a winning solution for taxpayers and businesses alike. ReachOut Wireless is proud to participate in this important program and to do so in accordance with the “Wireless Eligible Telecommunication Carrier Commitment to Best Practices” guidelines.

To qualify for a free LifeLine program cell phone, you must live in a qualifying state. If you receive assistance from any Federal assistance program, such as Medicaid, Food Stamps, SSI or Supplemental Security Income, Section Eight Housing, Energy Assistance, TANF, or free school lunches through the National School Lunch Program, you qualify. You will not have to provide documentation that you are receiving one of these programs to qualify for a free ReachOut phone. The only restriction is that no one else in your household can be receiving a LifeLine free phone either through wireless or a landline.

If you are not receiving Federal assistance, you may still qualify for a free Lifeline cell phone through ReachOut Wireless. Depending on your state, you may be able to qualify for a LifeLine phone if your income is below 135 to 150 percent of the Federal Poverty Guidelines. You will have to provide proof of low income to apply in this manner.

With both qualification methods, the Federal LifeLine program requires you complete an application that includes your name, address, Social Security Number, and a telephone number where you may be reached. Federal guidelines require you recertify for the program every year. Failure to do so will result in your free contract being cancelled. You may still keep the phone and pay regular wireless rates for your services.

ReachOut phones vary by model and availability, as well as by the features available. They may be new or reconditioned phones. You can upgrade your phone and services or add additional minutes to your free LifeLine phone plan for small monthly fees. Every month, your free LifeLine minutes are credited to your phone account.  Once you complete the application and qualification steps, it takes 5 to 7 days to receive your phone and activation instructions.

For more information on Reachout Wireless and their service plans, visit www.ReachOut